Terms of Service
Effective Date: 2025/06
Welcome to Pankitchen! By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.
1. About Us
Pankitchen is a personally operated brand offering kitchenware products. We sell our products online, primarily serving customers in Singapore and Southeast Asia.
2. Orders and Payment
All orders are subject to acceptance and availability.
Prices and product availability are subject to change without prior notice.
Payment must be completed via our supported payment methods before order processing.
We use third-party payment processors to handle your payment information securely.
3. Shipping and Delivery
Orders are shipped from our local warehouse in Singapore.
Delivery times may vary depending on location and shipping method.
We are not responsible for delays caused by the courier or customs.
4. Returns and Refunds
If your product arrives damaged, please contact us within 7 days with photo evidence.
We offer a free replacement for damaged items during shipping.
Other returns or refunds are handled case-by-case; please contact our customer support for details.
5. Product Use and Safety
Please use our products according to their intended purpose and instructions.
We are not liable for damage or injury caused by misuse or improper handling.
6. Intellectual Property
All content on the website, including text, images, logos, and designs, belongs to Pankitchen or its licensors.
Unauthorized use or reproduction is prohibited.
7. Limitation of Liability
To the maximum extent permitted by law, Pankitchen is not liable for indirect, incidental, or consequential damages arising from the use of our products or website.
Our total liability is limited to the purchase price of the product.
8. Changes to Terms
We may update these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Continued use of the site constitutes acceptance of the new terms.
9. Governing Law
These Terms are governed by the laws of Singapore.
10. Contact Us
If you have any questions about these Terms, please contact us through our website’s customer service channels.
Pankitchen
PENKITCHENS Unit BLK BOON LAY DRIVE#04-350 SINGAPORE 640176
📧admin@pankitchen.shop
📞 +65-97111347
